I ship and receive birds often- mostly ship. For the first time, I'm having issues with a live shipment containing 4 Silkied Ameraucana hens, arguably one of the rarest chickens in existence. They've misplaced a box with four adult hens. RARE hens. I had 2 boxes shipped from California at the same time, one to Texas arrived without any issues...but my box has disappeared. It still says it's in the original sorting facility. I've called all over the earth and can't get anyone to really help and not pass the buck, except one gal I'm on hold with right now at FedEx, because apparently the problem occurred at the handoff to the FedEx subcontract carrier from the USPS hub. I'm sooooo distraught. These were guaranteed for noon on Wednesday. I'm not sure if they'll make it alive...certainly not if they don't get water soon. Pray for my birdies?? The USPS tracking number is only scanned and used in the USPS system. When they hand them off to FedEx (subcontracted for all air freight) they are supposed to be assigned a separate number for use only in the FedEx system, then they resume tracking with the USPS number when they hit the receiving hub in the USPS system. Unfortunately, this box either is sitting in the USPS sorting facility and no one knows it, or they were picked up by FedEx and no corresponding FedEx tracking number was ever assigned so there's no manifest reflecting their existence. Seriously beside myself. This one lady has been helping me and calling offices from FedEx Corporate for...1:29:37 according to my phone. She has devoted an hour and a half while everyone else so far has taken scant info and not bothered to call me back. I wish I'd gotten her two days ago.They can't even find anyone who remembers them...even though there was another box of them that went at the same time in a different direction.