So sorry for everybody's loss. I ordered 25 from mcmurrys as well, and they had arrived at the post office sunday morning, the post office called me right away to give me the option of picking them up or waiting until today for my mailman to bring them, i told them i would be right there. All were absolutely fine and were eating like crazy. I to live in the northeast so it was cold as well, i think the reason mine survived was because the post office called right away, dont think the hatchery has control of whether they do that or not....hope everything goes well in everybodys next shipments...i will keep prayers out for the lil ones to arrive safely!