Solved No Rich Text Editor When Editing or Creating Articles on Mobile

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by casportpony, Mar 28, 2018.

  1. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

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    When on my iPad or phone I cannot seem to find a way to edit or create articles in rich text mode. Here is a screenshot of editing from my phone:
    mobile_article_bug_1.png mobile_article_bug_2.png
    this is what it looks like trying to create an article on my ipad:
    mobile_article_bug_3.png

    I checked at BYH and it's working fine there.
     
    Last edited: Apr 2, 2018
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  2. KikisGirls

    KikisGirls Enlightened Premium Member Project Manager

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    I just checked on my phone. I'm not seeing it either.
     
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  3. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

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    Interestingly, the rich text editor is missing from the article body part, but not the snippet section:
    mobile_article_bug_4.png
     
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  4. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member 11 Years

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  5. CarpCharacin

    CarpCharacin Administrator Staff Member

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    We are running on an old version of the AMS add-on. The version installed here is 1.5.2, and the latest version is 1.6.7.
     
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  6. CarpCharacin

    CarpCharacin Administrator Staff Member

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    No. BYH uses the XF Resource Manager.
     
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  7. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

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    What is required to update to the latest version?
     
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  8. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

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    Thanks. Yeah, I figured that out after I posted that. :oops:
     
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  9. KikisGirls

    KikisGirls Enlightened Premium Member Project Manager

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    Green dollars?
     
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  10. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

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    Maybe?
     
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