This was my exact experience. Ordered, months went by. Contacted. No reply. Contacted again, no reply. Tried to cancel order, nothing. Krazy K Farm has been good though. Although I've been too nervous to try to get the booties on any of the ducks. My pekin struggles so much usually and nobody else has had problems since I've gotten them.Crazy k farm is better. I ordered some from party fowl, waited 6 months never got them. Cancelled my order and I never heard anything back about our cancellation.