Go to "Your" profile,then look at your picture of the grey chicken your profile image.Below it is green letters,and saya,upload profile picture,or something,then click it,and it gives further directions...
I don't have a cell phone so I can't respond to that. But, everyone else seems to have them. Should have advice for you shortly. Welcome to Backyard chickens.
I solved the problem, you must go to backyard chickens on safari and change from mobile to desktop version and then it's really easy but thanks anyways