Whenever i received the Incuview back on June 12th, I unboxed it and set it up right away. I let it run 3 to 4 days and it ran too cool. I moved it to a spare bedroom and after 2 to 3 days, it seemed to stabilize. I chalked it up to being a bad location. I set 11 showgirl eggs (my daughter's most desired breed that she's been begging for). Whenever Fancy decided that she was going to hatch in the NR360, I needed to move some eggs that were only about halfway through the incubation period and I didn't want the high humidity hurting them, so I moved them to the Incuview. Last night after I got the Spitz eggs set in the NR360, I was going to check the humidity in the Incuview. The thermometer read 104°. I opened it up and changed thermometers, closed it and the next therm also said 104°. I tried two other therms and everyone of them read 104°. Temp would go down from opening but quickly go back to 104°. I have no idea how long it was like this. I took the eggs out but 104 is probably enough to do serious damage. Throughout the entire time, the incubator thermometer read 99.5°. I emailed the company and expect to hear back tomorrow. Incubator Warehouse seems to have excellent customer service, so I'm confident that we'll get something figured out. I just hate the amount of money that's lost from this. I can't be mad at anyone but it is frustrating. I'm just going to concentrate on using the NR360 for now and hopefully gain more knowledge and positive experiences. I have some amazing support in
@MGG and I am so grateful for it!