Thought you some of you might like to see the reply that I got from USPS Custome Service this morning after I wrote them yesterday and my new reply that I just now sent:
Where do you get the gall enough to suggest that USP Service did squat to locate my chicks and get them to me. I went to you and others at your customer service, and all I could get were recordings. The chicks that you and your ilk hope are okay, are NOT okay. Due to careless handling during two days of your service, one has a broken leg and wing and will have to be euthanized and anothers chances are questionable.
The only reason any of them are alive today is because a lady on the chicken forum of which I am a member sent me a telephone number to call at the Indianapolis post office. I called that number (that your creepy service could have given me if anyone there cared the LEAST bit), and I was connected to TWO people who were willing to WORK; Kay Leslie, after getting permission from her boss, Joel Turner, proceeded to do a search. She called me back a half hour later; shed found them at the Indianapolis mail terminal
sitting there (nobody could bother to call me). Joel Turner had them put them on the next truck to the Indianapolis post office and sent to Kay and him. I picked them up from them close to midnight last night. So dont presume to take credit for ANYTHING because your customer service is an absolute farce as much as your TRACKING is that only shows place of origin and date of delivery with no indication of the many scans made at mistaken shipping sites where they were evidently sent for two days.
Joe D. Bryant
Subject
What have you incompetent, uncaring, careless, stupid people done with my chi...
Discussion Thread
Response (Patricia S) 05/13/2009 12:52 AM
Dear JOE BRYANT,Thank you for contacting us about your Express Mail item, EH68 2009 455U S.According to our records, your item was delivered on May 12, 2009 in Greenwood, IN 46143.I do hope the chicks are ok.If I can be of assistance to you in the future, please dont hesitate to contact me.Thank you for choosing the United States Postal Service.Regards,Patricia S
Customer (JOE BRYANT) 05/12/2009 06:42 PM
What have you incompetent, uncaring, careless, stupid people done with my chicks. They were supposed to arrive EXPRESS to the Greenwood, Indiana, office this morning at 9:30 A.M. They are newly hatched, and they are supposed to be in 99 degree fahrenheit. If they aren't dead by now, they're chilled, starving, dying of thirst, and totally stressed. You bunch of worthless creeps. I hope you all lose your jobs.