I had ordered chicks and all weren't ready at the same time so some got shipped on Tue. and they arrived Thur. morning. No problem everybody was alive and healthy. The Blue Cochins were sent out on Wed. and I though o.k they should be here on Fri. morning.... Well here it is, Mon. and no blue cochins.. it breaks my heart to know 7 little babies got lost in the mail and starved to death sitting in a box in who knows where. The hatchery is sending out another shipment this week but I'm scared to death the mail service will lose them again. Will it do any good to file a complaint with the post office? Looks like they would realize these are live babies and they need to get to where they are going so they can get food and water. Bye the way.... the Hatchery people were so nice and helpful, they put up with all my worried phone calls and answered all my questions. This was my first time ordering chicks in the mail so I was extremely nervous anyway. Has this ever happened to anyone here and what did you do? Thanks guys.