I have gotten several bags of the Purina flockraiser crumbles with grain mites in them. I just bought a bag and opened it to find a mite in the bag. I don't see any evidence on the outside of the bag. I was wondering if anybody else has had these problems with Purina?
Hi there, hope you are enjoying BYC!
I use PFR crumbles all the time without issue.. But, they have many mills. I once got 3 bags of flock raiser pellets that were moldy on the middle of the inside without any contamination to the outter bag or feed before getting to the center... I can no longer get pellets. I returned those bags to my local feed store.. who contacted the company to have it taken care of as it was clearly NOT a storage problem.
This is the very reason everything gets a lot # assigned with mill dates etc.. I would consider contacting the company.. Purina.. and discuss you issue with them.. I think their mill date stuff is printed on the bottom seem. Although this is a fantastic forum and medium to find others facing the issue, I bet there are many more who are not on here or just may not see this.. that may still have contacted the company. They want to resolve these issues and track down the source of infiltration, eliminate it, protect their product, and keep their patrons content...
I would think they might send coupons for free bags of food, maybe a refund if you happen to have your receipt, or something else to that effect.. They will likely ask where you purchased, maybe how you stored, whatever.. just tell it like it is.. and hopefully you be able to report back to us that one of the biggest companies in the industry did everything they need to ensure your concern was addressed and retain your business!
Take photos.. and get it out of your place if possible. Call your feed store and see if they will handle it or if you need to pursue it on your own.