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I think everyone should work in the service industry for at least 6, months in their life.
Off topic, but I think every nurse should be a nursing assistant for several months as a requirement for their degree. I HATE hearing a nurse say "I did NOT go to school to empty bed pans and answer call lights. That is the aides job." Sorry, yes you DID go to school to learn all aspects of patient care and when time allows should get in the trenches for the nasty parts of the job right with the aides.