Receiving Duplicate Daily Digest Notifications

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by QuiltinChick, Mar 2, 2012.

  1. QuiltinChick

    QuiltinChick Out Of The Brooder

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    Feb 26, 2012
    Iowa
    Hello, I'm a new member and I have my thread notifications set to daily digest. For some reason I am receiving duplicate notices. They seem to arrive about 6 minutes apart. Do I have something set wrong??

    THANKS!!!!
     
  2. Lothiriel

    Lothiriel Overrun With Chickens Premium Member

    10,323
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    Aug 30, 2007
    New York State
    My Coop
    Actually I have been getting duplicate daily digests as well. Never thought to bring it up here though.
    [​IMG]
     
  3. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    We're looking into this, but please keep us posted with as much info as possible including:

    When the duplicates started
    How close they are sent together
    If it happens all the time
    Is it just daily digest or anything else
    Is it every day?

    Anybody else having this problem, please let us know!
     
  4. Lothiriel

    Lothiriel Overrun With Chickens Premium Member

    10,323
    131
    381
    Aug 30, 2007
    New York State
    My Coop
    When the duplicates started?
    Oh gosh.... A couple weeks ago? I never paid attention...

    How close they are sent together?
    12:48 PM EST and 12:54 PM EST

    If it happens all the time?
    Since I made the subscription for a daily digest.

    Is it just daily digest or anything else?
    My immediate subscriptions are not duplicated, only the daily digest. I don't have any weekly digests going, but I could start one and see what happens.

    Is it every day?
    Yep, every day (at least it is coming daily! [​IMG])
     
  5. QuiltinChick

    QuiltinChick Out Of The Brooder

    88
    2
    43
    Feb 26, 2012
    Iowa
    Well, I'm new, so I can't tell you when it started, but it has been doing it since I have been getting the daily digest notices.

    They are sent about 6 minutes apart.

    So far every day for me.

    I only receive daily digests, so I don't know about any other.

    Let me know if there is more info you need and I'll keep you posted if I continue to get the duplicates.

    THANKS!!!
     
  6. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Great info, thanks!

    Are there any other members who are subscribed to daily digests and are either:

    1) Also getting duplicates
    2) Not getting duplicates
     
  7. QuiltinChick

    QuiltinChick Out Of The Brooder

    88
    2
    43
    Feb 26, 2012
    Iowa
    Yesterday, 3/4/12 they came 1 minute apart at 11:37am and 11:38am.

    Today, 3/5/12, I received two at 11:49am. I don't see any difference in the two of them.

    Not complaining, just trying to give you more info!!!

    THANKS!!
     
  8. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Thanks for keeping us posted. I've put in a request for our engineers to check the email log to see if the server sent out multiple daily digest emails. Will post as we get updates!
     
  9. dawgpaws

    dawgpaws Out Of The Brooder

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    Feb 10, 2011
    Mississippi
    Ok, so I feel really dumb but what is the Dailey digest? Wondering what I'm missing?
     
  10. Lothiriel

    Lothiriel Overrun With Chickens Premium Member

    10,323
    131
    381
    Aug 30, 2007
    New York State
    My Coop
    When you subscribe to something or someone, you can choose how often you get notifications in your email. You can have them immediate, daily (the Daily Digest), weekly (Weekly Digest) or only on the site.
     

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