Ok, everyone please bare with me while I rant....
We have picked up COBRA insurance while I have been unemployed. We pay the premiums each month via on-line payment. Jennifer received a call from the dermatologist yesterday stating "our insurance had been canceled". So, I contact the insurance company today (weren't open yesterday....of course) and was told that I must submit a "letter requesting a review". Bottom line is that when I paid the premium in Dec, it didn't go thru. Never thought twice about it as its never been a problem before.
So, I submit "letter" (via email), explain situation, honestly expecting a note back that says "get your payment in and all will be fine". BUT NO.....Get an email letter back stating that "Federal guidelines governing COBRA are quite stringent and thus your request is denied".......UUUGGGHHHH
So, we have been without medical coverage SINCE Nov 30 (unbeknown to us!!), and had several Dr apptmts and RXs filled in December....what a mess!
I am going to try to reach a supervisor or mgr, but I truly doubt that I will get anywhere with them either
What a day....
Thanks for listening, now back to our regularly scheduled programming