I wouldn't go to Sears on a dare. Wouldn't have their product if
it was free. Even though I posted in another thread that I bought
a scratch and dent tool box there for $50.00, that's exactly what it
is and all it's worth. Lightduty at best.
As a shopper I am not satisfied with the quality of their product. And
I'm not willing to settle. I WILL buy elsewhere.
Bought my wife a new riding mower from Sears some several years ago.
It didn't last a season. Spent more time in the shop than in my yead. The
answer? I pushed in into the scrap pile and left it. A lawn mower that couldn't
cut grass isn't much good to me.
Tools? I own good tools. Craftsman used to be a good tool. Not these days.
Maybe for light duty homeowner use. Not a good commercial use tool.
The quality of Sears no longer meets my needs.
K-Mart is different. Local K-Mart is a dirty store with poor help. Sure, you can park
right at the front door. Even in the Christmas season rush. Because you're one of
the very few customers willing to put up with their incompetence.
That doesn't make me a
Wal-Mart fan, but I rank
Wal-Mart as above Sears and K-Mart.
I gladly pay the price at the few stores around who still have decent products and
care about customer service. But they're getting harder and harder to find.
Will I miss Sears and K-Mart? Maybe a little bit. But they both forced me to shop
elsewhere if I expected a decent product for a reasonable price in a clean store.