Is this your first hatch? I think the reason you let them settle for a couple days after recieving the eggs is because shipping is very hard on the air cell inside the egg and letting them sit for a day or so allows the air pocket(s) to re connect. The email says settling is a good idea. But they are saying let them settle inside the incubator (by not turning for the first day or two). As for point down, that is also for shipped eggs to allow the jostled air cell to re connect, and since chicks hatch at the big end (their little heads are usually at that end of the egg) letting them settle point down allows the air cell to settle in the area it needs to be in for a normally hatching chick. Having said all that, there are invariably some chicks that hatch at the wrong end and don't pip into the air cell and can have problems. We aren't talking about that, that's a whole 'nother issue. This is general advice for general hatching. Under a momma bird it's not like that. The eggs lay(lie??) on their sides the whole time, just getting moved during day to day activity, they aren't shipped. Go with the email and put them in the bator when you get them and leave them to sit the first day or so with the bator at the proper temp and humidity and the turner off. The air cell may or may not re-settle in the big end but that doesn't mean they're doomed. Hatch rates for shipped eggs is much lower than for non shipped, and there's not a whole lot you can do about that, the whole sitting-on-the-counter-for-at-least-24-hours thing is an attempt to improve hatch rates. My understanding is that as long as you start incubating within a week your eggs should be fine. My question to the shipper would be, "just how old are these eggs if I have to set them immediately?" I dunno, just my opinion. Good luck and keep us posted on how it all works out!