I notified my mail man to keep watch and for three days I was worried- like find my ducks! Every day.....We ordered 3 ducks and upon arrival 3 days later, one was manic, one Half dead, and the other barely moving, it was suoer hot that week and the hatchery only left them a three ounce cup of water that had obviously spilled out days before. And the heat pack was still warm. We nursed them back to health but the next day the barely moving one -died of a seizure. Kids were so upset. Hatchery gave us money back but that's the last time I will do that.
Never have I ever heard of a hatchery putting a cup of water in the shipping box. Are you sure it wasn't grogel in the cup?