What a shame that is that it doesn't work right. I've hashed over getting one. Maybe someday down the road. But right now I'm obsessed with my birds...and frankly it's good for me to get up and do a few little chores everyday, and opening the door for them. I can keep tabs on what's going on health wise--predator wise, etc. I've got a little different set up than you this I understand. IDK....they sure look handy though...well when they work that is...