So sorry this happened! My first shipment from Meyer met a similar fate a year or so ago, but they arrived in a blizzard and it was just too cold. But Meyer made it right immediately, they sent me a replacement shipment right away. It was still very cold and three didn't make it, so they credited my credit card for those three. I connected with them through their online chat feature each time, I was a very nervous first-time chick mommy! They were very helpful and I was very satisfied with them. I wonder if they are having problems with staffing due to Covid-10 issues.... I hope you get this resolved to your satisfaction very quickly!.
