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Some Users Can't Post In Forum - May Be An IE Issue

Discussion in 'BYC Website & Forum Feedback & Announcements' started by Nifty-Chicken, Apr 6, 2012.

  1. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    We've seen a handful of reports from members who can't post in the forum. The engineers have not been able to duplicate or identify the cause of the issue.

    If you are having this problem, please try the following:

    1. Leave BYC, delete your internet cache / browser history of files and try again
    2. Send me a Private Message with your browser and version (Like Internet Explorer 8)
    3. Include exactly what you are doing and exactly what is (and isn't) happening.
    4. We've heard that this may be isolated to Internet Explorer, so perhaps try another browser like Chrome or Firefox (both are free)

    We are sorry for any troubles this is causing and hope to find a solution soon.
     
    Last edited by a moderator: Apr 7, 2012
  2. Kassaundra

    Kassaundra Sonic screwdrivers are cool!

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    Firefox test


    Seems like it is working on firefox, it was not working on Explorer 9. I could do everything except post.
     
    Last edited: Apr 6, 2012
  3. lynn1961

    lynn1961 Chillin' With My Peeps

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    I closed out of BYC, went to my computer, on internet options, I dumped all the temporary files, cached, etc., then set the pop up blocker to allow BYC, seems to have worked without having to use a different browser than Internet Explorer.
     
  4. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Thanks for the info!

    If you are having problems posting, please send me a PM with your browser version (Usually up at the top menu, then "Help", then "About Internet Explorer"
     
  5. Imp

    Imp All things share the same breath- Chief Seattle

    Looks like I'm back in business on IE9

    Wasn't working last night. This morning the only thing I did was click on the compatibility button. Don't know if that helped or it was already good to go.

    Imp
     
    Last edited: Apr 7, 2012
  6. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Thanks for the info Imp! For anybody else still having problems can you provide more details on where they can find the button and what it does?
     
  7. Imp

    Imp All things share the same breath- Chief Seattle

    I knew I was going to be asked that. So I went and relearned screenshots for the umpteenth time.

    It's kinda like a refresh button, but is supposed to help different systems work together. It's the "torn page" button circled in red. Just click on it and the screen will shimmer. Takes a few seconds then the screen will reappear.

    [​IMG]
     
  8. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Great job, thanks Imp! Hopefully this will help peeps out while we try to find a more permanent solution that doesn't require the workaround.
     
  9. debs_flock

    debs_flock Overrun With Chickens

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    Posting hasn't worked since Thurs (IE8). I just clicked on the compatibility button (thanks Imp) and I could post without the work around.

    Deb
     
    Last edited: Apr 7, 2012
  10. drumstick diva

    drumstick diva Still crazy after all these years. Premium Member

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    Out to pasture
    Ditto what Deb says however, I noticed a new glitch - I am able to post now but, the post total is staying the same.. Now what????
     

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