Tell her that a cross beaked bird is not even breeder quality and you refuse to use such a poor specimen in your breeding program. Therefore if she won't replace her mistake at her cost, she should refund the difference in price between a SQ and a PQ silkie.....I would say a cross beaked PQ bird is worth $10 tops. I would not give her any more money for any reason.....and if she won't refund the difference you should definitely take some good pix of the cross beaked bird and help oother buyers beware.
Do NOT send her any more money!
Do NOT send her any more money!