yep sure is, but it happens all the time, and yep once they leave the small town we're in it's all on to major hubs where it's all automated and like Stoney said, Lord help you there. I have also found that for me Texas seems to be the absolute worst on them, not sure what they do there, may be all college kids?? LOL.it is a drag that they will do that.
Sarge,
I know the things you are talking about too, but they'd just show you that they shook the crap out of them, which a ruptured air cell will too. They wont replace them for any reason. Mine has a huge sign in the main lobby saying fragile items are to be shipped and packed accordingly and that no claims for damage will be excepted unless insurance is purchased and the box is smashed flat more less.
a lot of the times, the air cells get popped from small vibrations though. hundreds of miles vibrating in a truck or plane. They slowly get loosened, then the slacker the membrane gets, the more motion the ocean has, and before long it just gives in and pops.
I'm pretty sure they would qualify as SQ. As soon as the spurs come in a little more I will make an attempt at showing them
