After going round and round with ETC, calling their main headquarters about 30 miles from us, not the one closest to us, they say they'll have to send an engineer out to our house to verify that fiber optic is even here, maybe today. WTH? Is this any way to do business, not even knowing for sure where your lines go? They say it may be that their website is incorrect. Well, they'd better be ready for a flood of angry phone calls because this area has been waiting for an alternative, ANY alternative to TDS for years. Yeah, just dangle that carrot, snatch it away and there will be some angry bunnies around this place!