If you get a survey in the mail, make sure you answer it and tell them what happened. Trust me it does make a difference. No excuse for that level of non-care. Years in the medical field has taught me that is what generates law suits and malpractice suits.Thanks Becky! I think the emergent cases came in by ambulance. We got a weird feeling when there was no one at the desk to take my name or get my vitals. Plus of course, they don't allow visitors so hubby was out in the car freezing. I told him to go home. Finally when I hadn't seen a doctor in a couple of hours, he gave in and went home. I called him around 6 am to come get me. It wasn't just the long wait th as t bothered me. I had to ask for a blanket, was never even offered a drink. Plus they didn't come in to check on me or let me know what was going on. They just hung out at the nurses station chatting. And the alarm was binging continuously , because my BP was elevated. No freaking wonder!