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I was told by a staffer at our representative's office that they present most information to the representative/senator in the form of statistics.
1234 for, 122343 against, 35% expressing small producer concerns, 3456 of the same forwarded form letter that seems to come from website abc....etc.
The staffer I talked to said email is great when the bill id is in the subject and the for / against is in the opening statement. Allows her to record it and chuck it faster. ( ! )
She likes it when there is only one point per correspondance, confesses that she and other staff often chuck a long letter after recording the first point (s510, against, small producer concerns response, delete) and only skimming down to make sure there isn't anything else in there like a question about how to do passport renewals.
I agree that a large volume of paper makes a physical impression IF the rep/sen sees it. More likely his staff has to deal with it and the sen/rep just sees a final tally. That number can be leave a big impression too.
As much as I'd like to think everyone reads all of my long-winded postings, I know that putting them on paper makes no difference at all in my reps office.
I do know that the occassional well worded note gets to the sen/rep, especially if they are looking for a documented example to use in discussions of the bill. Short, to the point, with some of your excellent wit, would be great.