Things you wish you could say

I did the troubleshooting...It's broke.
Back when I was troubleshooting HVAC controls, I would work with people who would start by undoing equipment and rewiring things. They didn't see that if it once worked and didn't now, it was broken not a mistake.
 
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Back when I was troubleshooting HVAC controls, I would work with people who would start undoing equipment and rewiring things. They didn't see that if it once worked and didn't now, it was broken not a mistake.
6-8 years ago after 2 different HVAC companies came out to “repair” our downstairs system & chaged us the *typical* multi $100 bill each time…. I got frustrated enough to grab my tools & flashlight and went to disassemble the air handler for the downstairs unit…..

my Better-Half was downstairs in the office (at this time) which was literally at the base of the stairs & a straight earshot up to the attic door where I was disassembling with that door wide open.

“You’ve got to be kidding me!” I exclaimed.
Followed quickly by, “Honey I’m taking pictures to show you - Just a sec!”

…..

The system is a heat pump design with electric “back up/emergency coils” for a detail bit of trivia -I forgot how many BTU/KW the setup was.

3 or 4 of the ceramic terminals for 3 or 4 of those coils was absolutely fried and no longer connected. We had recently started to use the Amazon prime thingy and so I did a quick look see for these puppies. *That was surprisingly easy too*.

showed her the part & the cost and what the prime delivery option was for us…. Back then it was fall and I think it was a 2-day “free shipping” thingy. Total cost was ~$12-13 each for these “heat sequencers.”

I showed her and she’s like “get it - ohhh wait lemme add a few things to that order….”

I laughed and said, “fine, just complete it soon, I’m gonna go cut and rewrite it all with new and better copper wires.”

a few years later when we found an actual “honorable” AC guy …. He saw my handy work and asked who did this? (Pointing at it) I told him I did and the back story as well (without naming the two companies)…. He was surprised and asked why I didn’t say the company names?

I said what benefit would come of it?

(Heavy sigh) “technicians” and “people in general” can be such a downer.

/end of line
 
(Heavy sigh) “technicians” and “people in general” can be such a downer.
When I was in the HVAC control business I was contracted to pipe and wire a simple fresh air damper controlled by a wall switch. I said to my contractor, ' except for being in an potentially explosive enviroment, (chemical plant) this is the simplest circut there is. Any electrician could wire this." He said "You would be suprised".
 
When I was in the HVAC control business I was contracted to pipe and wire a simple fresh air damper controlled by a wall switch. I said to my contractor, ' except for being in an potentially explosive enviroment, (chemical plant) this is the simplest circut there is. Any electrician could wire this." He said "You would be suprised".
“Preachin’ to the choir!”
 
I have to admit, I can be one of the people who starts giving her life story. I had someone stop me in my tracks by saying something like, "Well, you can put that boring little tidbit in your autobiography. But what I need to know is, XYZ."

That taught me to make an effort to answer what is asked, and not blather
I can see starting from the beginning if there is very pertinent context, but urgent issues require direct Q/A because time is often a major factor in the outcome of a patient.
 
Problem was I liked to talk as much as my patients. .:hmm
Same here. Barring urgent issues I will get behind talking to ppl, usually elder veterans. 5 or 10 extra minutes to chat about their lives and experiences benefits both of us and I simply cherish those times.
 
With some people it has to be dragged out of them one question at a time and the question has to be phrased perfectly to avoid ambiguous answers.
OMG, yes! It's just as frustrating. So is the statement, 'well you should have all my records'. Umm, possibly but unlikely if you see multiple ppl. I don't have 45 min to pour through every bit of your 80 yr med rec to search for a clue as to why you are here today, so why don't you just BRIEFLY tell me how we can help you??!!
 
OMG, yes! It's just as frustrating. So is the statement, 'well you should have all my records'. Umm, possibly but unlikely if you see multiple ppl. I don't have 45 min to pour through every bit of your 80 yr med rec to search for a clue as to why you are here today, so why don't you just BRIEFLY tell me how we can help you??!!
80 years of records. You must be talking about @sourland .
 

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