Speaking from my experiences lately behind the counter, I can honestly say that almost all retail stores, especially the small ones, are VERY understaffed and overworked. I've been working at the local dollar store the past month (as a temporary job) and it is insane just how overworked everyone is. Customers that are rude, entitled and incondsiderate just make things that much harder. People, when you go shopping please be considerate of the underpaid overworked folks who are there to do their jobs that you aren't always aware of!