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Excellent advice!!!! The infection will get hard if present too long and not be able to be absorbed or discharged. Until then you don't need to cut them open.
That is what I have been saying. We had this happen to our black Shoulder peahen last year. Get it out before it solidifies
What was really said was as long as it is soft you don't need to cut it out!! The antibiotics will cure and the bird absorb the infection. If it hardens then you need to cut it out. It may take several days to see progress on the eye. Also still clean the eye of pus that is drying on the outside. Use a warm wet cloth. Make sure the nasal passages are not clogged either.