I'm not sure if this is the right place to post this .. so if it isn't ... just let me know and I'll re-post in the correct place.
My issue is not the shipper but with the Post Office.
To start ... I've had a stressful time tiring to receive my babies this week. In short: 16 chicks where mailed to me on Monday (Expressed Mail) from Alabama, they did not come to me in North Carolina until late Wednesday night! 8 of them arrived DOA!
Here are some facts. The scanning of them leaving AL on Monday until I received them at the Asheville Post office was Zero! Tuesday night I called the Asheville Post Office 5 different times. I knew when they where going to arrive and when the trucks where coming in. Wednesday morning I sat in the parking lot and counted all their trucks! Every-time a truck pulled away the employee's would come out and tell me how sorry they where that my chicks where not on that truck! When the night shift came in ... they called me to ask how my chicks where ... and they where shocked I hadn't received them. Sympathetically they helped me with the arrival of my dead chicks and reassured me how upset they where that no-one could tell me where they had been from AL to NC!
TODAY ... I have made several calls, tons of emails between me and AL post office, Charlotte PO customer service, and the Post Masters office in Washington DC! I have found out that #1 they are NOT required to scan that package and track live animals, #2 they use FedEx to ship some of their express mail (which are not held accountable for live animals), #3 that NO-ONE can tell me who I can hold accountable for the shipping of my babies! YES they where insured, but that besides the point here.
THESE ARE LIVES!!! Not some package! If I ever decide to start shipping these wonderful, soulful animals ... I will not put my trust in the USPS ... to handle them with care!
I do have pictures of the carnage, but I will not post them!
Tell me that anyone else has had this same problems with the lack of tracking live animals, tell me there is a group of us that want to change the laws and practice of the USPS. Tell me that I'm not crazy for just letting this issue just drop!
Thank you!
My issue is not the shipper but with the Post Office.
To start ... I've had a stressful time tiring to receive my babies this week. In short: 16 chicks where mailed to me on Monday (Expressed Mail) from Alabama, they did not come to me in North Carolina until late Wednesday night! 8 of them arrived DOA!
Here are some facts. The scanning of them leaving AL on Monday until I received them at the Asheville Post office was Zero! Tuesday night I called the Asheville Post Office 5 different times. I knew when they where going to arrive and when the trucks where coming in. Wednesday morning I sat in the parking lot and counted all their trucks! Every-time a truck pulled away the employee's would come out and tell me how sorry they where that my chicks where not on that truck! When the night shift came in ... they called me to ask how my chicks where ... and they where shocked I hadn't received them. Sympathetically they helped me with the arrival of my dead chicks and reassured me how upset they where that no-one could tell me where they had been from AL to NC!
TODAY ... I have made several calls, tons of emails between me and AL post office, Charlotte PO customer service, and the Post Masters office in Washington DC! I have found out that #1 they are NOT required to scan that package and track live animals, #2 they use FedEx to ship some of their express mail (which are not held accountable for live animals), #3 that NO-ONE can tell me who I can hold accountable for the shipping of my babies! YES they where insured, but that besides the point here.
THESE ARE LIVES!!! Not some package! If I ever decide to start shipping these wonderful, soulful animals ... I will not put my trust in the USPS ... to handle them with care!
I do have pictures of the carnage, but I will not post them!
Tell me that anyone else has had this same problems with the lack of tracking live animals, tell me there is a group of us that want to change the laws and practice of the USPS. Tell me that I'm not crazy for just letting this issue just drop!
Thank you!