Akgmrw62
Songster
My local orschlens gave me an order catalog from Hoovers where they get them. Told me I could have them delivered at my home or at the store and they'd call me when came in.When I ordered from Cackle I opted for a heat pack and grogel. Both were in the package and the ducks were active and alert when they arrived.
That is my one and only experience ordering directly from any hatchery.
Things happen. Delays occur. It's unfortunate but it happens.
Literally millions of chicks are shipped every year. The vast majority arrive in good shape.
Personally I prefer the convenience of getting chicks from my local feed stores. Many here will add my chosen breeds to an existing order if they aren't getting what I want already.
Just saying there are options.
I raced home and made my "wish list", then pared it WAY down and ordered my 25 chicks lol.