
My story. I was in WalMart the other day. I bought some ceral off that shelf that was marked $1.43. When I went to the self-checkout scanner, it scanned at $1.98. That's a 40% hidden mark-up people!

I replied, yes, I know the scan price is $1.98, but the display price on the shelf was $1.43. That's the price I want to buy it at.
She looks at me and says she is sorry but they cannot change the scan price. I immediately correct her saying,"yes you can." She replies, "well, I'm not allowed to change the price." Again, I respond, "yes, you can." Then she finally admits, "I don't know how to do it." To which I said, "That's the issue. Call over a manager to do the override."
It took a few minutes, but the manager came over and I explained to her that I wanted to buy the cereal at the shelf displayed price of $1.43 and not the scanner price of $1.98. So, she went back into the store, verified the price, and came back and told the young attendant to markdown the item. I quickly jumped in and asked the manager to show the girl how to do it, because she had not yet been trained on it. Which she did, and then I went on my way having made my point, saving some coin on purchase, and thinking that young girl watching the self-checkouts was just a little bit better off than before we had our interaction.


