Stark Brothers - they have issues.
Ordered 5 trees with expected arrival weeks ago. Nothing. Nothing at all has arrived.
Since my order I’ve received two (2) email telling me that my delivery pushed out until another date. But I’ve received over sixty (60)… yes, sixty emails telling me to buy buy buy, sale sale sale, almost gone, most popular…. You get the idea. Sixty email in one month’s time…that is two a day on average (although I’ve received a few more than 60). But they can’t ship me what I ordered.
A few years ago their issue was that you could never find anything in stock. And I actually stalked their website for 1.5 years…checking it regularly for items and signing up for notifications when something came back in stock. That was a failure, and had to buy some trees from another place. That never-in-stock issue has resolved but now they are clearly waaaaay over promising and cannot fulfill even basic orders.
Yes, I called and got told what they wanted me to hear. But, that (the trees) never materialized, so I’m left without trees, and it’s May.
And I’ve received a couple of emails telling me my trees are shipped, arriving by x dates, but nothing arrived….. when I check my order on their site nothing is shipped, just says “ordered”, and nothing arrives.
So, do I cancel the order and never return to Stark? Wait until next year and order from another supplier? Which supplier? Do I wait to receive this Stark order and plant when they arrive (then never order again from Stark)? Ugh.