Won't let me login?

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by mstricer, Jan 8, 2012.

  1. mstricer

    mstricer Overrun With Chickens

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    Why does the new site tell me to check my credentials can not be log in at this time? Am I doing something wrong?
    Thank You Michele
     
  2. DuckLady

    DuckLady Administrator~~~ BYC Store Support Staff Member

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  3. mstricer

    mstricer Overrun With Chickens

    7,480
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    Feb 12, 2009
    Ohio
    Sorry again, I followed all the directions, get to the page, after entering byc login, then when I login it tells me to check my credentials. Sorry to be a pain.
    Thank you Michele
     
  4. Illia

    Illia Crazy for Colors

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    Forks, WA
    Same here. I thought last night that maybe I didn't follow all the directions, but, I did, and it told me the same thing. Tried again today, same thing.
     
  5. elevan

    elevan Chillin' With My Peeps Premium Member

    Remember that you have 2 logins when we're in the sandbox phase.

    Did you type in the first log in?

    user: byc
    password: chickens

    And then your regular BYC login after that?

    Go back to this post and make sure that you're getting that authentication box that you enter the first log in to.
     
  6. Illia

    Illia Crazy for Colors

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    Yep, did both logins correctly. Both days (last night and tonight)

    ETA - changed my password too and it still said the same thing.
     
    Last edited: Jan 8, 2012
  7. elevan

    elevan Chillin' With My Peeps Premium Member

    Quote:Changed your password here or there?
     
  8. Illia

    Illia Crazy for Colors

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    Here. If I changed it there, that would imply I could get in. The passwords are identical anyway, right?
     
  9. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Try exiting from the site, deleting your internet cache / browser history of files, and try again.
     
  10. Illia

    Illia Crazy for Colors

    16,242
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    Oct 19, 2009
    Forks, WA
    Nope [​IMG] Deleted everything, still doesn't let me in.
     

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