Please post all bugs and issues here, but PLEASE do the following:
First, look through this thread to see if your issue has already been reported!
If it hasn’t been reported, then we need VERY specific details so we can reproduce the problem and find a solution. Saying, “I can’t login” or “I got an error” or “I can’t upload pictures” will not be enough information for us to help you.
Here are the absolutely required questions we need you to answer if you are having problems on the site:
• What happened that you didn’t expect, or didn’t happen that you expected?
• What is the URL of the page where you had a problem and/or saw an error?
• Did you receive any error messages? If yes, what were they? Please copy and paste the entire message, screenshots are best
• What were the exact steps you took before having problems? Please be as specific as possible so we reproduce exactly what you did.
Once you have answers to those 4 questions, please reply to this thread with your specific details.
Known Issues / Bugs:
Please Note:
1) This thread is not the place to post if you do or don't like the new site... those can go in the Random Ramblings section or this thread. Any posts that are not directly related to bugs and have detailed errors / issues, we'll move them to a different, more appropriate thread so we can keep this thread specific, on topic, and uncluttered.
2) If we see duplicate posts on the same issue we may remove them in an effort to keep this thread clean and uncluttered.
First, look through this thread to see if your issue has already been reported!
If it hasn’t been reported, then we need VERY specific details so we can reproduce the problem and find a solution. Saying, “I can’t login” or “I got an error” or “I can’t upload pictures” will not be enough information for us to help you.
Here are the absolutely required questions we need you to answer if you are having problems on the site:
• What happened that you didn’t expect, or didn’t happen that you expected?
• What is the URL of the page where you had a problem and/or saw an error?
• Did you receive any error messages? If yes, what were they? Please copy and paste the entire message, screenshots are best
• What were the exact steps you took before having problems? Please be as specific as possible so we reproduce exactly what you did.
Once you have answers to those 4 questions, please reply to this thread with your specific details.
Known Issues / Bugs:
- Reports of slow performance. Note: Make sure you're running the newest version of your browser. Reports are that the site functions best in FireFox 8 and above, and Chrome 16.
- If you are MISSING threads, pages, posts, or pictures, reply with specific details on what exactly is missing and where you expect it to be (which page, forum, section, etc.).
- Some users are seeing deleted PMs: Very odd, and the engineers are looking into it!
- Access to the BST section giving some a "Private" error. Looking into it.
- Avatars are "fuzzy" - We increased the avatar size form 80 pixels to 120 pixels, so your smaller avatars might look blurry. Upload a new one and it should be clear.
- Avatars or signatures not transferred: Looking into this. You can go into your profile to update them.
- Not getting email notifications: double check your subscription settings in your profile. Subscription settings should have been transferred over.
- Reports of being logged in, but then getting logged out: Looking into it. Try leaving the site, deleting your internet cache of files, and come back to the site.
- Spell check not working - see the FAQ's here.
- Reports of missing images, broken links, etc. please post a link to where you see these with details on exactly what you see or don't see.
- Search Index isn't complete - Known issue, indexer has a lot of posts to index, we'll let you know when it is complete.
- Duplicate smilies, two of each:
Please Note:
1) This thread is not the place to post if you do or don't like the new site... those can go in the Random Ramblings section or this thread. Any posts that are not directly related to bugs and have detailed errors / issues, we'll move them to a different, more appropriate thread so we can keep this thread specific, on topic, and uncluttered.
2) If we see duplicate posts on the same issue we may remove them in an effort to keep this thread clean and uncluttered.
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