When ordering online from Ideal you must CAREFULLY go through their ordering process step by step, Including the one that says "DO NOT USE THE BACK BUTTON OR ALL INFORMATION WILL BE LOST" This is very true and you have to follow closely until the very very end Once your order is complete you should recieve an ETA email from them that will
1. confirm your order has been recieved
2. confirm your order has been scheduled.
They usually ship on Weds. and I know my orders have always arrived on Friday Both times I ordered my order went out as scheduled although the second time I ordered I goofed somewhere on the online ordering and they never received my order so I had to go back and order again, knowing I would lose weeks in scheduled delivery time based on there AVAILABILITY INFORMATION on the site. I was surprised when I finally got my end of the order right to get an email stating they would ship approx. two weeks sooner than what the availability info suggested. Apparently order cacellations happen frequently enough that my order got bumped up in the queue.I think my assortment lacked a good mixture because of this fact but still I got a pretty good selection and all were healthy and have been growing well.
If you have any problems I would not hesitate to call them (this is how I found out my order didn't go through) Their staff is super to work with. Very efficient and know their stuff and even have a pretty good idea of what is/isn't truly available at any given time.
I think I picked up a cancellation of some RIR with my second order as my "assortment" had quite a few of these in it but I did get my Turkens ( OMG they love their neck massages!!) and my Polish ( including 2 WCBP and possibly a RCR!!!!
(Still waiting on the crest to develop better to identify what color it will ultimately be) and BR's just fine.
And the Dominatrix Society ( 7 Dominiques I picked up at the local feed and seed that were 2 weeks when I got them also came from Ideal and they are a happy healthy fat old group at 7 weeks old now and huge and doing great! Including Silver the roo who is just the greatest! Sweet and gentle and very attentive to his girls already. Here is a pic of him from last week He is standing right beside the quart sized feeder so you get an idea of how big he is at 6 weeks!
If you haven't received a confirmation email from them within 24 hours of placing your online order, chances are something happened and they did'nt get it. I would get onto the phone or email them about it A.S.A.P.
ETA Sorry for my punctuation/ lack thereof and or run on sentences! My brain is tired and I am off to bed! mY MOST SINCEREST APOLOGIES TO ALL TEACHERS OUT THERE FOR MY BAD BAD SENTENCE STRUCTURES TONIGHT!!!!