It sound like I am only adding much of what has already been said but I am terribly disappointed with the communication and forthrightness of Far West Hatchery. My wife and I wanted to replace our existing flock with 10 new pullets (we live in Portland so no roosters as I hear my neighbors dog barking incessantly
).
We also wanted to be selective about the types of birds we chose since we were looking for good layers. Any mail order place requires a minimum 25 chicks and the finding other families thing seemed like more work than I wanted. I found Far West through an Internet search. Their website is decent and it looked like they provided a wide selection of birds and very good prices compared to some of the boutique farm stores in Portland. I contact them via email ([email protected]) on December 11, 2012 and received a response from Tony the next day!!! Wow!!!
The email stated that the first scheduled hatch for 2013 was scheduled for February 12 and he thought they might even have some chicks before then. He also stated that most breeds on the website should be available and I should just email him my list. On December 18th I responded that we wanted 2 Americauna, 2 Black Australorp, 2 Blue Laced Red Wyandotte, 2 Austra White, and 2 Delaware. Finally on January 22nd I received an email back from Jan stating that my order had been placed for the February 26th hatching. This seemed reasonable as I was being selective about the chick and two weeks after the expected delivery was fine. In this same email I was also informed that the Wyandottes would not be available until late March. Odd but still OK and in my response on January 25th we changed to 2 Barnevelders.
on January 31st I get another email from Jan telling me the Barnevelders are sold out for the season and...oh, by the way...the entire order will now not be available until April 16th.
. Anyway, I sent Jan an email stating my frustration and disappointment. I asked her to consider the email a cancellation of my order and that I would not feel comfortable recommending them to anyone.
Take it or leave it. I will not order form Far West ever again and I will discourage anyone if they ask my opinion on the subject.
We also wanted to be selective about the types of birds we chose since we were looking for good layers. Any mail order place requires a minimum 25 chicks and the finding other families thing seemed like more work than I wanted. I found Far West through an Internet search. Their website is decent and it looked like they provided a wide selection of birds and very good prices compared to some of the boutique farm stores in Portland. I contact them via email ([email protected]) on December 11, 2012 and received a response from Tony the next day!!! Wow!!!
The email stated that the first scheduled hatch for 2013 was scheduled for February 12 and he thought they might even have some chicks before then. He also stated that most breeds on the website should be available and I should just email him my list. On December 18th I responded that we wanted 2 Americauna, 2 Black Australorp, 2 Blue Laced Red Wyandotte, 2 Austra White, and 2 Delaware. Finally on January 22nd I received an email back from Jan stating that my order had been placed for the February 26th hatching. This seemed reasonable as I was being selective about the chick and two weeks after the expected delivery was fine. In this same email I was also informed that the Wyandottes would not be available until late March. Odd but still OK and in my response on January 25th we changed to 2 Barnevelders.
on January 31st I get another email from Jan telling me the Barnevelders are sold out for the season and...oh, by the way...the entire order will now not be available until April 16th.
Take it or leave it. I will not order form Far West ever again and I will discourage anyone if they ask my opinion on the subject.
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