Anyone order from Farwest hatchery out of Oregon??

[Nelson-90]

I too ordered from Farwest Hatchery.
I wanted to give the local guy a chance.
Out of the 12 chicks I ordered, 6 are confirmed roosters!
I would say their 90% accuracy rate is more like 50%.
I also got a brahma instead of a light sussex.
I am very frustrated that I have to get rid of these roosters, who is going to want them?
And that I will have half as many hens for eggs that should be ready to lay in September.
My friend ordered 8 chicks, 1 died, 1 is club footed & 1 is a rooster so far.
I have called twice a day & emailed them but no one will respond.
I will not order from them again.
Karen Stadeli

what roosters do you have im always in the look for a type of rooster that migth match the girsl that have no rooster yet

 

[CedarOR]

I know Terry and have met him several times. There has been some health issues on top of starting out, but I think all is better now. He is a really nice guy and seems to have a true love of birds. He has been hatching for others for a long time and is very knowledgeable.

Cedar

 

[SewChaos]

I'm sure he does, but his customer service skills need a bit of refining. I still won't be ordering from him again. I never did get a response to the letter I sent.

 

[hokankai]

I'm sure he loves his birds, but you can't run a good business off of love alone. Hatching for other people and running a hatchery are completely different, and his lack of organization is costing him customers. Communication is KEY and if you're not addressing the needs of your customers then you're not running a good business. Especially if you're taking money and not providing what they paid for.

 

[CedarOR]

Since this thread I have tried calling him 3x.. no return call.

Cedar

 

[CedarOR]

I got a call from his new secretary today. She has been on the job for 2 days now and just learning the ropes.

Cedar

 

[Froggy bottom]

Tried to use Farwest Hatchery last year. I placed my order online and received part of my chicks 3 weeks later than promised (30 out of 50) and 50% were Roosters! I also got Light Sussex and sold them as Light Sussex at 6 weeks only to find out through my customer base that they were really Light Brahmas. I called Farwest and was told I could pick up the rest of my birds the following week at the hatchery. I went to the Hatchery 5 times and either no one was there or they did not have my birds. Lets say it did not end well. On my last visit I was told (with colorful words) to leave there property and not return. I left in tears and will never do business with them again! I lost a few customers because I could not supply them with the Pullets they wanted but I learned a valuable lesson!

 

[SewChaos]

I just heard that the feed store that used them last year is using them again this year. I know they had problems last year, it silk be interesting to see if things have improved this year.

 

[Froggy bottom]

The feed store that used them last year IS NOT using them this year. At least the store I by from will never use them again!

 

[SewChaos]

The feed store that used them last year IS NOT using them this year.  At least the store I by from will never use them again!

Eugene Backyard Farmer posted recently on their Facebook page that they are getting their chicks from Farwest again this year.