Hang in there, I talked with Jan too and she said that they are still working the kinks out of there business, regrettfully these things happen to ALL business's.I'm a small business owner too and have experienced unexpected kinks in my business! Their aweful!!!!
It must be alot harder when your dealing with hundreds of hens with their own personalities and laying problems. I have ordered 25 frizzle and silkie chicks due to ship the last part of April so I am anxiously waiting and also nervous about the negative experiences others are having with this hatchery.
I am ordering from them due to the fact I saw that they are the ONLY hatchery in Oregon who has these types of chickens. I am PRAYING that all goes well and I recieve them with no problems.
I hope this hatchery succeeds and establishes a good solid reliable business for us chicken enthusiastes...(spelling wrong!)