We hated The Core Institute. They were extremely arrogant to the point of it being a negative thing, they were rude, charged us the wrong amounts and then always demanded more saying the insurance rejected something. We went a total of three times and never had a good feeling. The Doctor was also very inattentive and dismissive when he was evaluating my wife's knee, to the point of belittling her.
We've switched over to The Orthopedic Clinic Association (TOCA) and have been much, much happier. She saw Dr. Richard Emerson and he referred us to his partner, Dr. Gerald Yacobucci because he specializes in her specific knee injury. He is doing her surgery this month. They were very calm and patient, doing a great job of explaining things.
I don't blame you. I have had contact with only 2 of their doctors after we saw the one that left. Dr. Campbell was the one that did most of our surgeries. He was anything but that. My experience was the opposite.