maybe someone should call them up and ask them about it... they might have just gotten a bad batch of feed out and not no it yet... they might replace your bag of feed or refund your money...
True!! A lot of companies will do that!
My sister had twins and she got a few bad batches of diapers that would leak the filling out on like half a box of them so she emailed them and they sent her coupons for 4 free complete boxes of diapers!!