Okay, I get how once the hatchery sends out the chicks that it is the post offices' responsibility to have them arrive but I have ordered from many other hatcheries and never, ever have had a problem with my chicks arriving on time. Well, this time I ordered from Ideal because everyone said how wonderful they were. I have had trouble with them from the git go and now my chicks are lost somewhere. No tracking offered or anything. I refuse to order from this company again. They were constantly putting me off on the arrival dates and they advertised chicks that that they could not come through with and then they were just now rude on the phone when I said my chicks didn't arrive today and the post office will be closed tomorrow. Yes, they will probably credit me back but it is simply stupid not to be able to track that package. I have called other hatcheries and they were able to track my shipment. I now know who to do business with again and whom not to give my money and references to. Yes, I have ordered chicks from TX before and they arrived after 2 days so I think it is just bad management to not be able to track packages. Off my soapbox now.