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I'm on a note 8 and not using the ap and I still have turn my phone to get the user information and signature, then turn back and you dont see them... at one point I actually though they did away with them until someone told me to turn my phone :oops:

I just click on the username. The same info shows in the popup box, and it has a close button X, so it doesn’t interfere with where you are. If I rotate, it doesn’t always hold my spot.
 
Phone: Kyocera dura force pro
Android 7.1.2
Latest update was less than a week ago.
5 inch display, not the biggest, but not tiny
Are there any settings in the app that may need to be adjusted?
No..I don't think there are app settings. Sorry.
 
I haven't read everything here so if I'm parroting please excuse.
Since a lot of people are using mobile devices now can a change be made so the member information by the name/avatar is visible in portrait screen. The only way to view location, join date etc is to rotate phone to landscape then rotate back to portrait to type a response.
My phone is like your phone:
Screenshot_20180731-074741.png

Screenshot_20180731-074815.png

@KikisGirls , @Nifty-Chicken
 

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