Can't reply to a PM

[eenie114]

I tried to reply to a PM today, but when I clicked the 'send' button, it acted like it was sending it, and then when it redirected me to the conversation, my sent message didn't show up. Is this a problem with the site, or just my computer?
My computer is using Windows XP and Firefox, for whatever that's worth.
Thank you!

 

[Kevin565]

Did you retry refreshing the page then sending?

 

[eenie114]

Did you retry refreshing the page then sending?

Yes, I did.

Didn't work, but thanks for the suggestion!

 

[Nifty-Chicken]

Another person reported a similar problem and did the following:

1. Leave BYC
2. Delete your internet cache / browser temp files: http://kb.iu.edu/data/ahic.html
3. Come back to BYC & try again.

 

[eenie114]

Nifty, I just tried your suggestion, and it didn't work.

I sent a new PM with my reply to the original one for a temporary solution, but hopefully there's another way to resolve this? Thanks anyway!

 

[Nifty-Chicken]

Here are a few questions that will help us find, duplicate, and hopefully resolve the problem:

Do you have another browser on your computer (like Google Chrome or Internet Explorer) to see if it is a browser problem or a computer / account problem?