How about a bit of dark humour just to give everyone a laugh?
When I returned to the UK having been away for a decade one of the first things on my to do list was to claim my pension.
By the time I applied for payment I was already three months past my entitlement date; the pension department owed me money. It’s not much, but if one is not well off it helps to keep one alive.
I filled out the forms, dotted the i’s and crossed the t’s and sent it off to the address specified on the form.
A month went by without a response.
When I tried to contact them by phone I got a recorded message stating that due to Covid the department was struggling to keep up with demand.
I did eventually get to speak to a person (they owed me four and half months pension back pay by now)
The person I spoke to was very pleasant but still mentioned that there were delays due to Covid and they were unusually busy.
I couldn’t help but point out that given people in my age group and above were dying like flies from Covid the pressure on their department must be a fraction of what it was while pensioners like myself were still living.
I’m not convinced they got the humour.