Can a fresh egg really look like that inside or is the customer letting them rot trying to get free eggs? She is the only one who complains all the time. We have asked other customers about the eggs and there are no complaints. Any thoughts?
I have never seen a rotten fresh egg like that in the 4 years I have been raising chickens. If I bought some bad eggs from someone, I might complain about it and maybe ask for my money back, but I doubt I would continue to buy eggs from them. Something seems a little off with that one customer who keeps coming back with complaints but nobody else ever got bad eggs?
Depending on who that customer is, I think I would find a way to kindly not sell her any more eggs if you don't believe you have a sick hen that is laying rotten eggs.
If you do find out that you have a sick hen, and there are indeed some rotten eggs from her, then I'd go back to that customer and thank them for helping you correct the problem, and maybe offer a free dozen of fresh eggs as a thank you to that person and for their continued patronage. But I would only do that if I found I had a problem in my eggs.
For the price we sell our eggs, it's not worth my time or effort to deal with someone who would be complaining about my fresh eggs.
Just a final thought, if you wash your eggs before you sell them, why not give them the float test? I have heard/read that a rotten egg will float whereas all the fresh eggs will sink to the bottom of the bowl.
