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forum keeps locking up tablet and computer

Discussion in 'BYC Website & Forum Feedback & Announcements' started by st8yd, Feb 24, 2015.

  1. st8yd

    st8yd Out Of The Brooder

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    Dec 21, 2014
    The forum keeps locking up my tablet (not using taptalk) and also unable able to post from computer.
     
  2. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Please see the information here: https://www.backyardchickens.com/a/troubleshooting-byc-problems-bugs-error-messages-other-issues

    If none of those things help, please come back to this post and reply with all the information requested in that article above, especially:

    1) Which browser and version are you using (eg., Firefox 3.5.9, Internet Explorer 7, etc.)
    2) Have you deleted your internet cache / browser history of files and tried again?
    3) Have you tried a different browser (we suggest Google Chrome or Firefox)?
     
  3. st8yd

    st8yd Out Of The Brooder

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    Dec 21, 2014
    I'll try but ihave had no issues with 4 other major forums. Silk browser is on the tablet and the latest ver of ie for xp on my desk top.
    It ha taken three tries now just to do this message.
     
  4. ivan3

    ivan3 spurredon Premium Member

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    Jan 27, 2007
    BOCOMO

    No comment on anything Mobile. However, for the XP: download and install google chrome, when installed set the adobe flash plug-in to: Click To Play.
     
  5. Steve P

    Steve P Chillin' With My Peeps

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    Feb 23, 2015
    Breckenridge MI
    I have been having the same problem yesterday and today. Have tried everything mentioned still not working right.
     
  6. Steve P

    Steve P Chillin' With My Peeps

    111
    16
    78
    Feb 23, 2015
    Breckenridge MI
    I have been having the same problem yesterday and today. Have tried everything mentioned still not working right.
     
  7. Clearly

    Clearly Chillin' With My Peeps

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    Feb 18, 2015
    Seattle Suburb
    This is happening on my iPad as well in both safari and chrome. The page errors out and forces a reload.

    Just adding to the voices that something is wrong!
     
  8. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Thanks for the replies, but we need WAY more information in order to attempt troubleshooting this issue.

    For desktop users, please see instructions in the 2nd post above.

    For mobile or tablet users, when reporting a problem, please make sure you provide each of the following:

    • Specific device (iPhone 4G, Drod Razr Maxx, etc.)
    • OS version (see Finding your phone's software version)
    • Carrier (Sprint, AT&T, etc.)
    • What apps are you currently running - if you're using anything that limits ads or scripts, this is especially important.
    • A screenshot, if possible. This is pretty simple on iOS, but on Android 2.3 there's no way to do this, unfortunately. android 4 is generally holding power + volume up for 3 seconds, but may vary by device.
    • Reproduction Steps for Bug - be as specific as possible!
    • Check the quick start guide also.
     
  9. Clearly

    Clearly Chillin' With My Peeps

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    Feb 18, 2015
    Seattle Suburb
    Hi there,

    Of course you need more info, I completely know this, and should have made a more complete post. Sorry about that. I am on an iPad air, running the latest version of iOS: 8.1.3

    Chrome and safari both have issues. Screenshot is inserted. This is happening about every three minutes.

    [​IMG]


    Not much to look at. I have not tried my PC or laptop. My ipad runs strictly off of wifi, no mobile network. I am not running any simultaneous apps, as Apple seems to limit this capability, and the few that can run in background I keep off to extend battery life.

    Not much to go by, not as much as a crash log that I could pull from other devices, unless you know how I'd find such a thing in my iOS?

    Still happening, and has happened to me throughout today only. Haven't had this problem here before, am not experiencing this problem with any other website I'm browsing. Hope this helps a bit more, but it's really not much information. Sorry about that.

    Good luck!!!


    (Edit: auto correcting failures)
     
    Last edited: Feb 26, 2015
  10. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Thanks @Clearly !

    Is this the same problem others are having too?
     

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