I ordered a new incubator about 2 or so weeks ago. I was told it would def. ship the beginning of last week. Then I was told it would either ship the end of last week or this monday. This monday I was told it didnt ship but is due to ship soon.
So I emailed them and told them I want my order cancelled. They replied and told me that they called the manufacturer that morning to cancel it and it had shipped. I asked for a tracking number yesterday afternoon. No reply. So I called and was told they would send the tracking number when they receive it, which would be that day. Today there is still no email with the tracking number. Called and left another message, and emailed again. Still no tracking number. If I dont get a tracking number by later tonight, I will be calling the credit card company to dispute the charges. This is ridiculous.
I dont even believe it was shipped, and they are lying because they dont want to cancel the order. This company is just jerking me around.
So I emailed them and told them I want my order cancelled. They replied and told me that they called the manufacturer that morning to cancel it and it had shipped. I asked for a tracking number yesterday afternoon. No reply. So I called and was told they would send the tracking number when they receive it, which would be that day. Today there is still no email with the tracking number. Called and left another message, and emailed again. Still no tracking number. If I dont get a tracking number by later tonight, I will be calling the credit card company to dispute the charges. This is ridiculous.

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