OK, everyone. I have to vent. I just got off the phone from calling my son's endocrinology office. I was calling to make sure they had the MRI results since the radiology tech told Andy the doctor would have them Monday. We waited all day for the results. The receptionist puts me on hold for 10 minutes, comes back and says yes the results are here. I asked when we would here from the doctor. Her response was Dr. Nuttha is out of the office and won't be back until after April 1st. AAAHHHH!!! I asked calmly for another doctor to give me the results. I was told there wasn't another one. I then said my son has been diagnosed with a tumor. We want results. She told me me oh, you haven't heard them? NO. She is going to have the nurse call me. I said my son is a senior in college, spring break is next week, we were hoping to have the surgery that week. She just said I'll tell the nurse that is what you would like.
I'm giving here 60 minutes and calling back. Am I being unreasonable to expect that a doctor shouldn't leave a patient with a brain tumor hanging for 2 1/2 weeks waiting on results from a MRI and scheduling surgery?
I am about to lose it here.
Now the nurse is telling me she can't locate the paper where my son signed for them to release info to me. I've been the main contact through the whole process. I had to call him on his way to his Capstone meeting to call them.
I HATE our medical system. I know it is better than a lot of other places, and I should be thankful for good insurance and access to doctors, but I shouldn't have to do their jobs.
Wow, just wow. It's ridiculous that you're having such a difficult time with this!
