The biggest thing about processing our chickens was getting the hubby used to being organized. He'd never slaughtered livestock and had no idea the work that went into it. Now, he's really good about setting my my bench, and shackles and will even help do the catching, but the actual killing... nope, not him. I use a rod on the ground to break their necks and open the throat to bleed them while in the shackles. Then the usual, scald, pluck, take out the innards. And finish by binding before a cold ice pack. I have found that tough birds, if you let them slack well (3-4 days in fridge)before braising them will help with a old fella. Alot of times toughness is from rigor in the muscles, slacking allows it to pass from the muscles and gets a usually more tender bird. I say usually because no matter what I've done with banties, I can't get a tender bird. They get the chicken soup and stock duty at our house, LOL