To load pics you click on that little mountain box thing up by the smily face on your screen. You then should be able to choose and upload photos.Thank you. No my coop was not built properly. I've been insulting it and we added a vent but there is a small crack around door and nesting boxes. I wish I could figure out how to up load pics to show you. I'm concerned about them as we are expecting another harsh winter- worse than our record breaker last year. Never been a Mama to ckickens before. They are Special Blacks Sex Link. Suppose to be hardy. Coop is approx 4x4.