Quote:
If the box is smashed they will pay for it. 
It does me also.
NO THEY WONT INSURE LIVE BIRDS. OR BROKEN EGGS. THEY ONLY ENSURE THAT YOU GET THE BOX--- NOT THE CONDITION OF IT OR THE CONTENTS. AND THEY INSURE THAT YOU GET THE OVERNIGHT BOX IN SOMETHING LIKE 3-5 DAYS--- NOT OVERNIGHT!
Sorry, but they will insure live birds, and there is no such thing as overnight with lives anymore. It's up to 3 days, no matter what they tell you. If the package arrives within 3 days after shipping, it is considered on-time. This is just for lives.
ETA: If the package takes longer than 3 days, they'll reimburse the cost of shipping, but I don't think they'll replace the price of the birds. And they will insure eggs, they just won't cover it UNLESS the box is seriously damaged.
Yes Shelly. The PO will sell you insurance on anything. That doesn't mean that they will, or are even obligated to pay a claim.
No common carrier will insure live delivery of any animal, eggs, or the like.
You may have had good luck with delivery, and damage claims, but there are so many variables with shipping (Very perishable) items. 
To: bettacreek.
You may get away with shipping adult birds in chick boxes, but when anyone ships anything mislabeled, then any common carrier can not only refuse paying any claim for damages, but can also refuse to refund any shipping cost. Look at the fine print.
You may get good results doing this, but don't bother making a claim for damage.
To: The OP.
Do a CPU/Will Call, refuse the sale, or ship the birds by the book, and make sure you charge proper S&H, or you will loose money. I recommend that you not take on a road trip, unless you make big $$, and also for safety reasons. That's just me.
Ken
PS.
I forgot to credit JMRR794 with his insight about insurance. Spot on