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Thanks, but these people are not our regular vet - our vet is not open on weekends. I had no intention of being rude to the front office staff, as I am well aware they are doing what they are told to do, which is why I am going to ask to talk to the person who sets the fee structure.
Thanks, but these people are not our regular vet - our vet is not open on weekends. I had no intention of being rude to the front office staff, as I am well aware they are doing what they are told to do, which is why I am going to ask to talk to the person who sets the fee structure.

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